Privacy Policy

This Privacy Policy explains how Altus Services Limited ("Altus", "we", "us") collects, uses, and protects information when you visit our website or engage our SEO services. We are the data controller for the personal data described here.

1. Information we collect

• Contact details you provide — name, email address, company, and message content — when you request an audit or get in touch.
• Usage data — pages viewed, referring source, approximate location, and device information, collected through analytics.
• Client data — where we are engaged, information required to deliver and report on SEO work (e.g. analytics and Search Console access you authorise).

2. How we use it

We use your information to respond to enquiries, deliver and improve our services, send service-related communications, and meet our legal obligations. We rely on legitimate interests, the performance of a contract, and your consent where required.

3. Sharing

We never sell your data. We share it only with trusted processors who help us operate (for example, analytics, email, and hosting providers), all bound by appropriate data-protection terms, and where required by law.

4. Retention

We keep personal data only as long as necessary for the purposes set out above or as required by law, after which it is securely deleted or anonymised.

5. Your rights

Under UK GDPR you may request access to, correction of, or deletion of your personal data, object to processing, or request portability. To exercise any right, contact us at the address above or by email. You also have the right to complain to the Information Commissioner's Office (ICO).

6. Contact

For any privacy question, write to Altus Services Limited at the registered address above.

Terms of Service

These Terms govern your use of the Altus website and any SEO services provided by Altus Services Limited. By using this site or engaging our services, you agree to these Terms.

1. Services

Altus provides search engine optimisation services, including technical SEO, content, digital PR, local and international SEO, and reporting. The specific scope, fees, and deliverables for any engagement are defined in a separate written proposal or statement of work, which takes precedence over these Terms where they conflict.

2. No guarantee of rankings

Search engine rankings depend on factors outside our control, including third-party algorithms. We apply industry best practice and report transparently, but we do not guarantee specific positions, traffic levels, or revenue outcomes.

3. Client responsibilities

You agree to provide timely access, approvals, and accurate information needed to deliver the work, and to ensure that any content or assets you supply do not infringe third-party rights.

4. Intellectual property

Deliverables created for you become yours on full payment. Pre-existing tools, frameworks, and methodologies used by Altus remain our property.

5. Liability

To the fullest extent permitted by law, our total liability arising from an engagement is limited to the fees paid for the services giving rise to the claim. We are not liable for indirect or consequential loss.

6. Governing law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Cookie Policy

This Cookie Policy explains how Altus Services Limited uses cookies and similar technologies on this website.

1. What cookies are

Cookies are small text files stored on your device that help a website function and understand how it is used.

2. Cookies we use

• Essential — required for the site to work; these cannot be switched off.
• Analytics — help us understand traffic and improve the site. We only set these with your consent.

3. Managing cookies

You can control or delete cookies through your browser settings at any time. Disabling some cookies may affect how parts of the site function.

4. Contact

Questions about this policy can be sent to Altus Services Limited at the registered address above.